Secure Computing IronIM
Instant Messaging Gateway Security Appliance
Backdoor for Viruses, Worms, and Spam
Unfortunately, the existing infrastructure for dealing with viruses, worms, and spam is oriented towards protecting email, file transfer, and Web access. Due to the proprietary used by many IM services, these services’ ability to switch IP ports (or even tunnel through and heavily consumer orientation of these services, IM is an emerging and growing mechanism the spread of viruses, worms, and spam within the enterprise.
Real-Time Volume
Due to the real-time nature of IM, it is difficult to apply the anti-spam, anti-viral, and checking filters. With asynchronous email, it is possible to do processing on the email introduced latency is unlikely to be noticed by the users. For IM conversations to maintain any management and monitoring products must be able to work at near line speeds minimal latency. In addition to the latency issue, the nature of IM is such that there will volumes of many small messages that will surge as users engage in conversations.
IronIM Overview
The IronIM Instant Messaging Security Appliance is the first and only solution that integrates policy to secure, log, monitor and encrypt enterprise IM communications. IronIM allows administrators to control and manage the use of public and enterprise IM from a single management platform to eliminate risks from IM-borne threats, ensure compliance with various industry and government regulations, and monitor for information leakage or other policy violations. IronIM supports multiple instant messaging networks (including AOL Instant Messenger, MSN Messenger, Yahoo! Messenger, and corporate IM solutions including Microsoft LCS and IBM SameTime) and does not require deployment of a new IM client. Built on Secure Computing's hardened, secure IronOS platform, IronIM enables businesses to:
Real-Time Availability and Presence
Unlike the delayed, asynchronous nature of email, most IM clients display the current online status, or presence, of the intended recipient and allow instantaneous response. With email, the sender initiates an exchange without an expectation of an immediate response, and with the potential that the recipient will not respond with the complete information desired. Especially frustrating is when these exchanges are drawn out waiting for a clarifying tidbit of information, or delayed waiting for the user to return to their desk, read their email, and respond. An overall exchange that might only take 30 seconds of devoted effort might stretch over hours, or even days, because of this non-immediate feedback.
Presence awareness changes the dynamic of electronic communications with the expectation of an immediate response even before initiating the exchange. Because of this dynamic, the potential value of the exchange goes up for both the sender and receiver. Combined with the real-time, synchronous nature of IM, this value is realized by the facilitation of an interactive conversation.
Management
Secure Computing IronIM is easily managed through a simple at-a-glance dashboard. A full view of IM activity and usage is provided on the first screen, and message activity and user activity is tracked and presented in graphical format for easy reference. Complimenting the graphical dashboard is a full set of reports that drills down into the numerous areas of instant messaging that security administrators and compliance or security officers are concerned about.
Ongoing management of policies and the dictionaries used is made easy through the intuitive point-and-click interface.
Archiving
IronIM monitors and logs all instant messaging traffic. While other IM security solutions simply record that a conversation has taken place, IronIM captures and stores the entire conversation and allows administrators to search historical conversations using keywords. IronIM also allows administrators to set granular archiving policies based on any number of enterprise-specific requirements.
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